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2024 Trailboss Hitch Guidance Line

Trailbossman

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I have a 2024 Trailboss. no matter what button I push the Hitch Guidance Lines won't show up.
It's been at the dealership for a week now and they can't figure it out, they did an update and nothing
happen, they been on the phone with GM and still can't get it right, has anyone else had this problem?

Thanks in advance for your help.
 
I am experiencing the same problem. Do you have the guide lines when you put your truck in reverse? The dealership is contacting GM to see what they can do to make it work.
 
I am experiencing the same problem. Do you have the guide lines when you put your truck in reverse? The dealership is contacting GM to see what they can do to make it work.
I don't have the guide lines at all. The button won't light up. My dealership is in contact with GM as well. This is what they told me, GM told them to try this. It's BS It didn't work.
Screenshot_20231120-132134_Messages.webp
 
That makes no sense! I’m hoping they can figure this out because that is definitely B S.
 
I just got a call from my dealership today.They said they talked to the engineers at GM and they told them to replace the video module. The part is on backorder they have no idea when it's coming in.
 
Thank you! I spoke with my salesman who has been awesome at getting back to me and he said they were still trying to figure something out. I will let him know the same. I appreciate the message.
 
So not sure what they did because they won’t say but they got them to work. I believe they reflated the programming. Did they fix yours?
 

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