What's new

Backup Camera issue

BossTank

Member
Joined
Jun 3, 2021
Messages
49
Reaction score
36
Points
18
Location
New Orleans, LA
Recently my 2021 Custom Trail Boss backup camera wasn't the same. Coincidentally it was after I had a tire replaced. Dealer replaced camera and same issue. I'm not seeing my full range of view I was before. Barely see bumper and hitch now. Bottom has a curved black area on both sides. Just curious if anyone else seen this. Think it's a programming issue?
 

Attachments

  • 20210715_174330.jpg
    20210715_174330.jpg
    245.3 KB · Views: 278
Recently my 2021 Custom Trail Boss backup camera wasn't the same. Coincidentally it was after I had a tire replaced. Dealer replaced camera and same issue. I'm not seeing my full range of view I was before. Barely see bumper and hitch now. Bottom has a curved black area on both sides. Just curious if anyone else seen this. Think it's a programming issue?
Recently my 2021 Custom Trail Boss backup camera wasn't the same. Coincidentally it was after I had a tire replaced. Dealer replaced camera and same issue. I'm not seeing my full range of view I was before. Barely see bumper and hitch now. Bottom has a curved black area on both sides. Just curious if anyone else seen this. Think it's a programming issue
Mine has the same problem. I’m trying to get them to fix it. The dealership said it was normal for some models however it wasn’t that way when I bought it. I’m having other issues as well ( front end noise ,, Tire pressure system gives false readings). Still working with Dealership.
 
Mine has the same problem. I’m trying to get them to fix it. The dealership said it was normal for some models however it wasn’t that way when I bought it. I’m having other issues as well ( front end noise ,, Tire pressure system gives false readings). Still working with Dealership.
Yeah glad I'm not the only one. Something changed. I drove it for months when I drove it off the lot in may 2021. Then in July it changed angling down. I actually just had it replaced a 2nd time this 2nd time the camera was verified from GM. So seems like they think it's normal, but I know what my view was when I drove it off the lot. Not sure what else can be done when GM thinks it's normal. Guess need more people reporting it. Let me me know if you hear something different or they fix it. I'd like to know. I can tell my dealer what to do or tell GM. To me we are losing all the camera visibility than had before.
 
Yeah glad I'm not the only one. Something changed. I drove it for months when I drove it off the lot in may 2021. Then in July it changed angling down. I actually just had it replaced a 2nd time this 2nd time the camera was verified from GM. So seems like they think it's normal, but I know what my view was when I drove it off the lot. Not sure what else can be done when GM thinks it's normal. Guess need more people reporting it. Let me me know if you hear something different or they fix it. I'd like to know. I can tell my dealer what to do or tell GM. To me we are losing all the camera visibility than had before.
They told me there was two different units and mine was supposed to be that way. I will let you know if they fix it.
 
I wonder if you did the factory reset in the infotainment unit, if it would fix this? My 2021 Custom does not look like that.
 
You can do it yourself. It is in the menus on the radio itself.
 
My 2022 Custom’s rear camera is the same. I hate it, but it may be just the lower end camera. It’s not a HD camera.
 
My 2022 Custom’s rear camera is the same. I hate it, but it may be just the lower end camera. It’s not a HD camera.
Yeah it didn't use to look like that. Now they do, but some remember what it did look like. That view is taking away the angle and more area to see.
 
Picked up my 2019 Custom the other day and my camera looks exactly like this? I thought it didn't look right. If anyone has a fix that would be great
 
Pulled this off another Forum.

They *mostly* fixed this issue a while back with a software update. The reason I say mostly is because it is caused by a user turning on the vehicle and immediately putting the vehicle in reverse. The camera needs time to boot up upon start up and while they did reduce the boot up time, it still is possible to trigger this issue if you super quickly put the vehicle in reverse which is why you only see it every once in a while.
 

Most Reactions

Back
Top