Dealership Dishonesty

[Chevyman63]

The term steelership is getting to be accurate!
And all my years of buying vehicles I have never seen such dishonest practices in my life!
I almost didn't end up with the trail Boss because a bunch of dealerships was a bunch of liars and deceitful! I had a Jeep Gladiator diesel that was having nothing but electrical problems and issues and stalinis wouldn't do a damn thing about it so I decided to get rid of it and just get me a 1500 trail Boss with a 5-3 engine. You'd find something and I know vehicles are expensive but it seemed like they was overcharging everywhere it was ridiculous!
The trail boss I have now I actually walked away from it! I found the one I've got now it was more options that I cared for that I kind of want to just accustomed sport model but the more luxury model was fine.
When it comes to the numbers and they said what the payments would be it was $400 a month too high I mean I was getting into the ram T-Rex that I have cost!
They told me the way it's a good deal and all this stuff, I added up the numbers and not only was they charging me $10,000 over sticker but also the add-ons was another 12 to 14,000!
Other dealerships are similar and I just walk away and not say a word! But I done something a little different cuz I just didn't give a damn anymore!
I told manager plain and simple that you're not selling vehicles this truck here you're on the verge of having to pay payments on it on your floor plan because it's not sold!
I said I understand how it works the actual cost of the vehicle 30% of the sticker price!
I said here's my deal. I will be fair to you!
Sell me the truck for $5,000 under sticker and even that you're making plenty of money I'm selling a new vehicle you're not paying on the floor plan and you're going to make about $5,000 profit selling my Gladiator!
Everybody wins!
And I walked away and I just did not care.
They emailed me and called me and I could not believe that they accepted it.
Don't get me wrong I'm not trying to be hard or harsh but I expect to be treated Fair!
I own a company I understand you got to make money and profit no doubt!
But again it's got to be fair and reasonable but I'll say this this is probably my last new vehicle I'll ever own! I'm pretty much done buying new vehicles because of how things has changed

 

[jwflores]

You got a better deal than most. I was happy to get mine at Sticker with no dealer add ons. I financied through my Credit Union and put about half down because they tried to financie me through GM at 5.99% for 60mos when rates were still around 3% I didn't haggle I just said no thanks I am preapproved at my CU for 2.99% and they said OK. I left with my truck and that was that.

 

[03TB]

Dont get me started I agree 100 percent. It took 5 dealers to get my 03 Custom TB. They still think there is a pandemic. going on. I also said 5K off list or Im not your customer. They sold it before it hit their lot. They are marking them up now so they can give discounts. The trucks are way over priced. 50K for a custom TB that looks like a work truck inside. I could have afforded to buy an LT but I refuse to give them another 10K.

 

[Chevyman63]

Dont get me started I agree 100 percent. It took 5 dealers to get my 03 Custom TB. They still think there is a pandemic. going on. I also said 5K off list or Im not your customer. They sold it before it hit their lot. They are marking them up now so they can give discounts. The trucks are way over priced. 50K for a custom TB that looks like a work truck inside. I could have afforded to buy an LT but I refuse to give them another 10K.

I am done buying vehicles, it's nothing but a hassle and a pain in the ass anymore.
First of all vehicles are getting way too expensive,
And you go to a dealership you feel like your a cow being hearded in a chute.
It does not matter the brand it's getting to be a headache, you get lied too then they act like you are dumb. You tell them what you want and need and they want you to buy something different.
I wanted a 1500 trail boss because I needed a lighter truck. They kept trying to sell me a 2500 or 3500 and I kept telling them I had a 3500 Duramax dually and 2 ford f450 dump trucks and I did not need any bigger than 1500.
It's not just car dealerships. Equipment dealers as well.
I had to go out of state to get a cab farm tractor that fitted what I needed
Local dealers kept trying to sell me a size or 2 smaller and I already had those sizes.
It was hell with finding a cab tractor

 

[forman1021]

having work for several dealers in service , i feel your pain. best advise i can give you is do your home work. know your credit score , know the market and exactly what your looking for. try to buy end of the month , they need numbers for pay and bonuses. Dont be afraid to walk out over 100 bucks, they make there money on final price of vehicle, add ons like rust proofing, paint sealent , scotch guard , xtend warranty , and finally your interest rate of your loan . the higher the interest the more they make.

 

[Keller]

They must have hated me when I got my truck; paid MSRP with nothing extra (warranty/paint protector/etc) purchased. Must have said "no thank you" over a dozen times.

 

[Transient]

They must have hated me when I got my truck; paid MSRP with nothing extra (warranty/paint protector/etc) purchased. Must have said "no thank you" over a dozen times.

My wife and I have never paid MSRP or higher for any vehicle we've ever bought, including my Trail Boss. I have a very boring and time consuming technique most don't have time or patience for, so I won't bother going into my preparation and negotiation techniques. We also don't buy the extra packages as they are a complete ripoff when it comes to price. You can do everything they do for 1/10th of the price. When we step foot in the dealership we're already pre-qualified through our credit union. My wife's favorite part of car shopping is picking the car. Her least favorite part is going to dinner with the kids without me. I do it to show the sales people I'm in it for the long haul. I usually join my wife and kids later with the new car and the sales papers to get her signature. The latest I've ever left a dealership was 3am on a Saturday morning. They wanted to play games, but I never broke. I got to sleep in that day. They didn't.

 

[Gangly]

Two bargaining chips that cant be beat: good credit and the ability to walk away with no second thoughts if you aren't getting the deal you want. Knowing you have the power to purchase what you want, and being willing to be patient until you get the deal/numbers you want, puts you ahead of the game. If you don't have those two things, then you better bring the KY with you to negotiations.

 

[2KWIK2C]

Two bargaining chips that cant be beat: good credit and the ability to walk away with no second thoughts if you aren't getting the deal you want. Knowing you have the power to purchase what you want, and being willing to be patient until you get the deal/numbers you want, puts you ahead of the game. If you don't have those two things, then you better bring the KY with you to negotiations.

TRUE THAT!

 

[fotoguy21159]

The term steelership is getting to be accurate!
And all my years of buying vehicles I have never seen such dishonest practices in my life!
I almost didn't end up with the trail Boss because a bunch of dealerships was a bunch of liars and deceitful! I had a Jeep Gladiator diesel that was having nothing but electrical problems and issues and stalinis wouldn't do a damn thing about it so I decided to get rid of it and just get me a 1500 trail Boss with a 5-3 engine. You'd find something and I know vehicles are expensive but it seemed like they was overcharging everywhere it was ridiculous!
The trail boss I have now I actually walked away from it! I found the one I've got now it was more options that I cared for that I kind of want to just accustomed sport model but the more luxury model was fine.
When it comes to the numbers and they said what the payments would be it was $400 a month too high I mean I was getting into the ram T-Rex that I have cost!
They told me the way it's a good deal and all this stuff, I added up the numbers and not only was they charging me $10,000 over sticker but also the add-ons was another 12 to 14,000!
Other dealerships are similar and I just walk away and not say a word! But I done something a little different cuz I just didn't give a damn anymore!
I told manager plain and simple that you're not selling vehicles this truck here you're on the verge of having to pay payments on it on your floor plan because it's not sold!
I said I understand how it works the actual cost of the vehicle 30% of the sticker price!
I said here's my deal. I will be fair to you!
Sell me the truck for $5,000 under sticker and even that you're making plenty of money I'm selling a new vehicle you're not paying on the floor plan and you're going to make about $5,000 profit selling my Gladiator!
Everybody wins!
And I walked away and I just did not care.
They emailed me and called me and I could not believe that they accepted it.
Don't get me wrong I'm not trying to be hard or harsh but I expect to be treated Fair!
I own a company I understand you got to make money and profit no doubt!
But again it's got to be fair and reasonable but I'll say this this is probably my last new vehicle I'll ever own! I'm pretty much done buying new vehicles because of how things has changed

I think the dealer holdback for GM is 3%, so if they sell the vehicle at cost they are still making 3% profit. And then the "processing fee" which is a total ripoff! And I've had just about every salesman tell me that they have to pay it as well when they buy a vehicle. Bull****