Apple Carplay not Working Suddenly

[hawk99gt]

Just as the title says Apple Carplay is not working. It is greyed out but my phone is bluetooth connected fine. I removed it My Chevrolet connection from Carplay and rejoined it and nothing it just says retry. Anyone else having these issues?

 

[mrcolieman]

Although my truck is a 2019 and the tech is older I had a similar problem. I ended up deleting all the paired phones from the truck and starting over with just mine. Also reset everything in my phone before re-pairing. Has worked fine ever since. Between family and friends there were 20+ phones paired.

 

[hawk99gt]

My phone was the only phone added to the truck. But I did remove from both the carplay app and from the trucks console and blue tooth and re-pared them back and still got the same situation. I thought read here something about a soft reset of the console, but I can't seem to find the article.

 

[mrcolieman]

I've never found the secret handshake combination of buttons for a reset on the entertainment system for my truck. Disconnecting the negative battery terminal and waiting a few minutes has solved a couple of electrical glitches for me...

 

[PistolsFiring]

May try resetting the infotainment screen by holding down the end call button on the steering wheel with the truck running in park. Essentially a soft reset. Don’t know if it’ll help CarPlay though

https://www.chevrolet.com/support/vehicle/smartphone-connections/smartphone-integration/resolve-apple-carplay-problems

Other suggestion most of which it seems you’ve tried but it atleast has a list for when CarPlay is greyed out

 

[hawk99gt]

May try resetting the infotainment screen by holding down the end call button on the steering wheel with the truck running in park. Essentially a soft reset. Don’t know if it’ll help CarPlay though

https://www.chevrolet.com/support/vehicle/smartphone-connections/smartphone-integration/resolve-apple-carplay-problems

Other suggestion most of which it seems you’ve tried but it atleast has a list for when CarPlay is greyed out

Thanks, I will these instructions a shot.

 

[hawk99gt]

Thanks, I will these instructions a shot.

Holding down the end call button did the trick. All better now! Thank you.

 

[NY3Wulf]

Glad that the 'hangup-reset' worked for you. Sometimes I will also see that the phone did not connect. Going into the infotainment system menu for phones, then pressing the connect button sometimes does the trick.

Bluetooth is used to establish a connection to the phone, authentication and then phone call functionality. CarPlay uses WiFi , a private LAN (local area network) between the phone and the infotainment system. Once the phone is bluetooth connected, then the phone must join the vehicle's wifi for CarPlay. It has to use wifi to handle the data transfer demands of the CarPlay functionality. I believe AndroidAuto uses the same methodology.

 

[hawk99gt]

It definitely was the easier fix, versus blowing away my phone network settings and possibly the chevy console setting and starting over again. Cause everything I tried in the link above wasn't working.

 

[keithhud]

I was going to mention, restarting your phone as well. My iPhone 16 Pro MAX, would not connect to CarPlay for a couple of days, so I rebooted my iPhone and it connected and played like I expected it to.