Radio Equalizer won't save settings

[Malibu02]

I did both resets and it’s holing the EQ settings.

 

[Judson5]

I did both resets and it’s holing the EQ settings.

Same here, mine has retained the settings for 6 days.

 

[playamendoza]

GM is working on a fix I found from a quick search. Released on april 27..

Customers may comment about any combination of the following Radio System Settings being lost, not retained, or returning to a default value after the ignition is turned off and the radio goes to sleep:

• Audio Tone Settings; including equalizer or EQ, Fade, Balance, or Sound Mode return to a neutral, zero, or default value
• Language setting defaults back to English from any other language
• Radio Maximum Startup Volume has changed leading to a complaint the volume is louder or not as loud as what it was during the previous drive cycle

The cause of this condition is unknown but appears to only occur with software version V135118. This software was built into 2021 model year vehicles listed but would not be present in a 2020 model year vehicle unless the radio was reprogrammed or replaced and programmed with the V135118 software version.

My 2021 GMC Canyon has the same issue. It was assembled in May of 2021. The service advisor at the dealership told me he would report the issue to GM. My infotainment has the software version you mention.

 

[playamendoza]

Looks like I found the solution. I did a full factory re-set of the radio and everything has been saved now for a couple days.
Did both the "reset vehicle settings" and the "erase settings and personal data"
Was quick and easy to do. Setting up everything again wasn't a big deal.

The issue persisted after resetting the infotainment.

 

[Midnight 21]

The issue persisted after resetting the infotainment.

Mine has been great since resetting both. No complaints at all now.